About Us Travel Nursing Bill Of rights

Dear Traveler,

The true measure of success for any business is great customer service. Here at NovaPro, “Our Focus is You,” doesn’t just represent our motto – it represents our entire philosophy. I’m proud to know that great customer service starts with our employees, and ensuring that each and every one of us does our best to assist you. We work diligently to meet and exceed your expectations – every day, all the time. To demonstrate our commitment to you, I’m excited to present you Our Client Bill of Rights.

Our Client Bill of Rights

As our Healthcare Professional Client, you have the right to expect…

• Respectful, courteous and professional treatment.
• Knowledgeable and resourceful management of your relationship with our company.
• Clear and timely communication regarding all aspects of your travel experience.
• Results that confirm we do what we say we will do.
• Prompt improvement should our service ever fall short.
• Attentive and proactive responses on any issue or problem that may arise.

If there is ever anything you’d like to bring to our attention regarding your rights, please contact billofrightsnp@novaprostaffing.com or call 888-668-2779.

Sincerely,

Lisa Lapina
Director of Recruitment
NovaPro